News and Events
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MONDAY - THURSDAY,

September 11-14, 2017:

Industry Summit 2017 - Dallas, TX

THURSDAY - SUNDAY,

March 22-25, 2018:

NADA 2018 - Las Vegas, NV

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5 SIGNS YOUR DEALERSHIP IS LEAKING CUSTOMER RETENTION

POSTED ON: OCTOBER 11TH, 2017

5 Signs Your Dealership Is Leaking Customer Retention
Published in Dealer Marketing Magazine
A dealership sinks or swims based on its ability to retain customers—or not retain them. Are you certain you know which outcome you’re moving toward?

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CUSTOMER RETENTION FOR AN ONLINE MARKET

POSTED ON: OCTOBER 4TH, 2017

Customer Retention for an Online Market
Published in Auto Success Magazine
How do you build retention with customers who buy from you, but never set foot in the dealership or meet an employee face to face? It’s an important question for all online retailers, and it should be part of the marketing discussions with your staff and agencies.

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DEALERS’ SHARP FOCUS SPURS F&I, SERVICE CONTRACT SALES

POSTED ON: JULY 6TH, 2017

Dealers’ sharp focus spurs F&I, service contract sales
Published in Auto Remarketing Magazine
DETROIT - Sales of finance and insurance products, especially vehicle service contracts, are expected to range from flat to slow growth over the next several months, especially if interest rates remain low.

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FIDELIS PREPAID MAINTENANCE DRIVING $200K MONTHLY INCREMENTAL SERVICE FOR NEW JERSEY’S LESTER GLENN GROUP

POSTED ON: JUNE 21ST, 2017

Fidelis Prepaid Maintenance Driving $200K Monthly Incremental Service for New Jersey’s Lester Glenn Group
Published in Providers & Administrators Magazine

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RETENTION EXPERT RYAN WILLIAMS ENCOURAGES DEALERS TO LEVERAGE CPO SALES TO “BAKE IN” REPEAT SERVICE BUSINESS

POSTED ON: MAY 11TH, 2017

Retention Expert Ryan Williams Encourages Dealers to Leverage CPO Sales to “Bake In” Repeat Service Business
Published in Dealer Marketing Magazine
With certified pre-owned (CPO) vehicle sales an increasing opportunity for new car dealers, operators should plan to retain that new business beyond the immediate sale, notes retention expert Ryan Williams.

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